Terms of Service.

Agreement

By booking a service with S.H. Auto Detail, you agree to these terms. If you don't agree, please don't book a service.

Bookings & arrival window

Bookings are made for a date and arrival window (morning, midday, or afternoon). We aim to arrive within 15 minutes of the scheduled window start. We'll text you if we're running behind.

Site requirements

You're responsible for providing:

• Access to a working outdoor water spigot
• Access to a standard 110V outdoor electrical outlet
• Adequate space around the vehicle to work safely
• Permission to perform the service at the location (HOA, landlord, etc.)

If you can't provide water or power, please let us know in advance so we can discuss options.

Pricing

Quoted prices are estimates based on the package, vehicle size, and add-ons you select. Final price is confirmed on-site before we start the work. Heavy soiling, pet hair, sand, biohazards, or condition beyond normal use may carry additional charges, which we'll discuss with you before proceeding.

Payment

Payment is due on completion of service. We accept cash, Zelle, Apple Pay, and major credit cards. A receipt is provided on request.

Cancellation & rescheduling

Free cancellation or rescheduling up to 24 hours before your appointment — just text us. Cancellations inside the 24-hour window may incur a fee equal to 50% of the booked service to cover lost slot time. No-shows are charged the full service amount.

Pre-existing damage

We document your vehicle's condition on arrival and may take photos. We are not responsible for pre-existing damage, including but not limited to: paint defects, clear-coat failure, oxidation, stains that have set permanently, torn or worn upholstery, damaged trim, or mechanical issues. We will point out any pre-existing conditions we notice before starting work.

Limitation of liability

To the maximum extent allowed by law, our total liability for any claim arising out of a service is limited to the amount paid for that service. We are not liable for indirect, incidental, or consequential damages. Nothing in these terms limits liability for gross negligence or willful misconduct.

Satisfaction

If you're not happy with a specific aspect of the detail, tell us before we leave and we'll re-do it on the spot. Complaints raised after we leave are reviewed case by case.

Photo use

We may take before-and-after photos of vehicles we detail and use them in our portfolio or on social media. License plates and identifying information are obscured. If you don't want your vehicle photographed, let us know on arrival.

Governing law

These terms are governed by the laws of the State of Florida.

Contact

Questions? Reach out at info@shautodetail.com or (954) 504-2990.